Privacy & cookies

This privacy policy sets out how Norland College (“Norland”) collects personal data via this website and how we use it and about cookies used on this site. It applies to information we collect about:

• Visitors to our website.
• People who request a prospectus, send an enquiry, chat with our students via The Ambassador Platform, register to attend an event, sign up to a mailing list, enter a competition, register with our Agency or any other form submission request.

Norland is the data controller of your personal data and is subject to the Data Protection Act 2018 (“DPA”) and to the General Data Protection Regulation 2018 (“GDPR”).

Information that we collect from you and your use of this website

When you visit our website, we collect standard internet log information and details of visitor behaviour patterns. This will include, for example, pages viewed, referring websites, software used, date and time pages were visited. This is to help us analyse visitor behaviour patterns and track visitor numbers so that we can monitor how our website is used and how we can improve it. We collect this information in a way that does not personally identify you.

If we do want to collect personally identifiable information through our website, we will make this clear and explain what we intend to do with it. We will ask you to provide consent for us to process that data for the purpose described. This applies to your name, contact details and other personal information. Where IP addresses are logged, the legal basis is our legitimate interest in providing a website that functions effectively for all users.

In general, any information you provide to Norland will be used within Norland and by its service providers. It will never be supplied to anyone outside Norland without first obtaining your consent unless we are obliged or permitted by law to disclose it. We do work with a number of third parties who act as service providers and data processors on our behalf. These are bound by contracts to process personal data securely. Submitting personal data via an online form hosted by one of these may result in data being processed outside the EEA and cookies being set by that party.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Norland College, York Place, London Road, Bath, BA1 6AE.

If you wish to unsubscribe from any particular mailings, you can do so using the unsubscribe link provided in the message or by emailing us at [email protected] with the word “unsubscribe” in the subject box of your message.

Should the information we hold about you be incorrect, you can change and update your personal information by contacting us at the above address or by emailing us at [email protected].

YouTube videos

We embed videos from our YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more, please visit YouTube’s embedding video information page.

Links to external websites

Our site may, from time to time, contain links to and from external websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to policy

We reserve the right to change this policy at any time. Any such changes will be effective once posted on this page.

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are often used to help make websites work, or work more efficiently, as well as to provide information to the owners of the site. We do not use cookies to identify you.

This website uses the following cookies listed below:

We also use cookies to deliver targeted advertising based on your use of our site and to measure the performance of our advertising. Advertising technologies which may set cookies include (but are not limited to) Google Adwords and social media platforms, including Facebook and Instagram.

You may delete and block all cookies from this site, but parts of the site may not work as a result. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout

Contact us

Please direct any queries about this policy or about the way we process your personal information to us at [email protected] / +44 (0)1225 904040 / Norland College, York Place, London Road, Bath, BA1 6AE.