Job vacancy: Bank Receptionist/Administrators

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Job Description

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Person Specification

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Equal Opportunities Form

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The role

Post title: Bank Receptionist/Administrators

Salary: £12 per hour

Hours: Ad hoc

Location: For this role you will need to be flexible and work across both of our sites as below:

Norland College, York Place, London Road, Bath, BA1 6AE/ 39-41 Upper Oldfield Park, Bath, BA2 3LB

Would you like to work for an organisation steeped in history but focused on the future and recognised worldwide as an organisation of excellence? An organisation that promotes a healthy work/life balance and recognises and rewards achievements? If so, then Norland is the place for you.

Our award-winning early years undergraduate degree and integrated diploma programme is world-renowned for delivering outstanding teaching, learning and outcomes for our students. In March 2019 we were also granted Taught Degree Awarding Powers (TDAP) by the Privy Council and now offer our own BA (Hons) Early Childhood Education and Care degree alongside the prestigious Norland diploma. We recently won the UK’s top Small or Specialist Provider award at the 2023 Whatuni Student Choice Awards, our third win and the sixth consecutive year in the top two. In 2021, Whatuni named us the top university in the UK for Enhanced Graduate Outcomes. In 2022, we won the Inspiring Course award at the UK’s 2022 Independent Higher Education Awards. In July, Norland’s marketing team won the Silver Award for the Best Prospective Student Journey and Experience at the national Heist Awards for university marketing teams across the UK. We have been awarded the Teaching Excellence and Student Outcomes Framework (TEF) Gold standard for delivering consistently outstanding teaching, learning and outcomes for our students in September 2023.

We are looking to appoint a small group of bank receptionists who will be available to provide ad-hoc reception cover when required, sometimes at short notice. You will need to have experience of working in a customer service environment, liaising with colleagues and external parties and demonstrate the ability to provide a high-quality service at all times. There will also be an opportunity to assist with administrative work and so experience in an admin-related role would be beneficial although training will be provided during an induction period.

The successful candidates will have excellent written and oral communication skills, be computer-confident with the ability to use all aspects of Microsoft Office and have extensive experience of working within a receptionist or administrative role.

You will need to be a self-starter, with the ability to get on well with people, be highly organised in order to meet deadlines and work to a high level of accuracy in a fast-paced environment. A flexible approach to work and a friendly, approachable nature are key to being successful in this role.

To apply

Please complete our online application form and submit this, along with a covering letter addressed to the Principal, Dr Janet Rose, outlining why you wish to apply for this role and what skills you could bring to the team. Providing a copy of your CV is optional.

Please send the above to HR at [email protected] For further information or a postal address please contact our HR department on 01225 904 042.

For an informal discussion about the post, please contact Soo Rusher (Principal’s Office Manager) on 01225 904041 or email [email protected]

Closing Date: Ongoing

Interview Date: TBC on receipt of a successful application

All candidates should ensure that they are available to attend an interview at any time on the above date before applying, alternative interview dates and times are not usually able to be offered.

Norland is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults. We expect all students and staff to share this commitment.

The suitability of all prospective staff will be assessed during the recruitment process in line with this commitment. All offers made will be on the condition of relevant safer recruitment checks being conducted and in line with the college policies and procedures.

Norland is an Equal Opportunities employer.

HR - Application form

Equal opportunities statement

Norland is an equal opportunities employer and is committed to building a culturally diverse workforce. Norland welcomes applications from individuals from groups who are underrepresented in education.

Norland is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults. The suitability of all prospective staff will be assessed during the recruitment process in line with this commitment. All offers made will be on the condition of relevant safer recruitment checks being conducted and in line with Norland’s policies and procedures.

Norland is an Equal Opportunities employer.

Application for employment

All candidates should ensure that they are available to attend an interview at any time on the above date before applying, alternative interview dates and times are not usually able to be offered.

You can save your progress and return to complete this form at any time. To do this, simply press the 'Save form progress' button at the bottom of the page. You'll be emailed a link and you can then pick up where you left off at another time. Please note that this link will expire after 14 days.

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Senior Lecturer in Early Years

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Compliance information

The amendments to the Exceptions Order 1975 (2013) provide that certain spent convictions and cautions are ‘protected’ and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Disclosure and Barring Service website: https://www.gov.uk/government/organisations/disclosure-and-barring-service

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Additional information

Please add any other information concerning your experience, training or anything else you wish to be considered that is relevant to your application. A covering letter, outlining why you wish to apply for the role and how you meet the person specification, is required. This can either be in the space provided below or you can upload files in the second box.

Please add here any other information concerning your experience, training or anything else you wish to be considered that is relevant to your application

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Cover letter

For your application to be considered, we also require a covering letter addressed to the Principal, Dr Janet Rose, outlining why you wish to apply for this role and what skills you could bring to the team

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Engagement is dependent upon applicants’ proof of eligibility to work in the UK, satisfactory references and where applicable clearance from the Disclosure and Barring Service and qualification checks.

Any employment offered will be subject to a probationary period of 12 months.

Safer Recruitment Statement:

Norland is an organisation which is exempt under the Rehabilitation of Offenders Act 1974 and requires all students and relevant staff to apply for an Enhanced Disclosure from the Disclosure and Barring Service.

Declaration

The details on this application form are correct to the best of my knowledge and belief. I understand that if I have knowingly withheld or given false information, my application may be rejected or employment terminated if already commenced. I understand that no contract exists between me and Norland or any associated company until such time as I may receive a full offer of employment in writing.

Privacy Statement:

The information provided on this application form will remain private and confidential and will be used for the purpose of selection/recruitment only. If you are unsuccessful, we will keep your details on file with a view to considering you for any suitable vacancy that may arise within the next six months. Where the application is successful Norland may, from time to time, wish to process this information for business management purposes. Please also note that Norland may approach third parties to verify the information you have given. By signing this form you will be providing Norland with your consent to all these uses.

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